Frequently asked questions

Here are some frequently asked questions and their answers.
If you would like to ask us a question that doesn't appear below, then please email contactus@backchamp.com and we'll get right back to you!

How much does the Backchamp cost?
How much is that in my currency?
How much is shipping?
Do you ship internationally?
How long does delivery take?
What is your guarantee?
Is your ordering system secure?
How does the Backchamp work?
Can I use the Backchamp while having other treatments or therapies?
How long does a session take?
How heavy is it?
Is there a minimum/maximum age limit?
How often should I use it?
Where can I use Backchamp?
How long before I feel the benefits?
Does it hurt?
Can you guarantee that it will help my pain?
I have a medical condition - is it safe to use?
Can I harm myself using Backchamp?
When should I NOT use Backchamp?
Do you ever pass on my personal details?
Which forms of payment do you accept?

How much does the Backchamp cost?
The Backchamp® costs £47 (GBP) + Shipping. This price includes VAT.

How much is that in my currency? (For example in US Dollars)
To see how much this is in your currency, CLICK HERE. When you make an order, your bank or paypal will automatically convert the sum from British pounds to your local currency.

How much is Shipping?
Shipping and handling costs are: £7,50 (GBP) within the UK, £11 (GBP) within Europe and £17.50 (GBP) for USA, Canada and International. Please make sure you choose the right Post and Packaging option when you check-out.

Do you ship internationally?
Yes. We ship anywhere in the world.

How long does delivery take?
UK orders usually arrive within 1 week and are sent and tracked via special delivery. International orders usually arrive within 1 - 2 weeks and are shipped and tracked via 'airsure' the Royal Mail's secure international delivery service.

What is your guarantee?
In the unlikely event that you do not love your Backchamp, then simply return it to us within 2 months of the purchase date and we will give you a full refund.
Your Backchamp® is also guaranteed for life. If yours ever breaks then we will replace it for free!

Is your ordering system secure?
Very secure. We use advanced SSL technology to protect the security of your online order information. When you place an order online and provide your credit card number, SSL encrypts all personal information including your card number and name and address, so that you can have absolute confidence that your details are secure.
Also, unlike many others, our shopping cart software is fully certified by Visa and Mastercard through their stringent PCI & CISP regulations.

How does the Backchamp work?
Weak and out of balance core muscles around the hips, base of the back and pelvis is a major cause of lower back pain, knee pain, ankle pain and more. This is because the foundation of the body becomes unstable, adversly affecting all movement and leaving you prone to strains, sprains and injury.

The Backchamp technique gently strengthens and balances these important muscle groups, helping to protect you from injury and supporting the body's natural healing process once injury has taken place.

Can I use the Backchamp while having other treatments or therapies?
Yes. Strengthening and stabilizing your hips, pelvis and lumbar spine will help you get maximum benefit from other treatments.

How long does a session take?
One session takes less than a minute to complete.

How heavy is it?
1.6Kg in its bag. Backchamp is light and portable, so you can use it anywhere.

Is there a minimum/maximum age limit?
Anyone at any age can benefit from strenghthening and balancing these core stability muscles.

How often should I use it?
Most people benefit from two sessions a day – once in the morning and once in the evening (which is less than 5 minutes per day). However you can use the Backchamp more or less often – whatever feels right for you.

Where can I use Backchamp?
You can use Backchamp anywhere there is a reasonably firm surface that allows you to lie flat. You can also use Backchamp while seated in a chair. Full instructions are provided.

How long before I should feel the benefits?
This varies between individuals. Some people feel dramatic improvements after the first session, while others may take a little longer. Most people feel stronger and more balanced within a week.

Does it hurt?
No. Some people occasionally report feeling a little achy after a session, but this is normal (like the healthy ache you can feel after exercise) and is different from pain.

Can you guarantee that the Backchamp will help my pain?
Sadly no. The individual nature of joint problems means that no treatment or exercise – ours included – can guarantee you a successful outcome. But remember that many of Backchamp's greatest success stories involve people who have suffered skelatal aches and pains for years and have tried everything. The principles that underpin the Backchamp are simple, but the results often profound. So try it. If you are not delighted with the results, then under our risk free guarantee you’ve lost nothing!

I have a medical condition, is it safe to use it?
The Backchamp technique is safe for most people because it is a natural movement that requires a moderate effort over a short time to perform. However, always consult your doctor first before starting any new treatment or exercise programme.

Can I harm myself using Backchamp?
The Backchamp technique is based upon a natural movement, so it is virtually impossible to harm yourself using the Backchamp correctly and sensibly. As with any exercise, however, you should always "listen" to your body. If you feel you may have overdone it, stop using Backchamp for two to three days before recommencing.

When should I not use Backchamp?
Always consult your doctor before considering any kind of new treatment or exercise regime.
If you suffer from any of the conditions below, it is especially important you seek expert medical advice without delay as they might indicate a medical problem that requires further investigation. (This is not an exhaustive list. It is intended only for your reference.)

Chest pain
Fever and /or unexplained weight loss
Bladder or bowel dysfunction (not being able to urinate or hold on to your bowels)
Significant pain at night time lasting for more than 4 weeks
Shooting pain that radiates along the arms or down the legs
History of cancer
If you have suffered from repeated fractures
Progressive weakness of your leg muscles with pins and needles

Do you ever pass on my personal details?
No. We never share your name and address with anyone else for any reason whatsoever.

Which forms of payment do you accept?
We accept Visa, Mastercard, Delta, Switch, Solo, Maestro and Paypal. We accept American Express through Paypal. We do not take Diner's Club or JCB.

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